CSM: “I’m sorry sir, Black & Decker stopped making this drill in 1985. Since this store didn’t open until 1990, you’ll have to take it back to the store you bought it from.”
CAR: “But I didn’t buy it from a Walmart. I thought you people stood behind your products!”
CSM: ! speechless
*I didn't know when the drill was made but the lifer in the hardware department did.